The coordination and control of the obligatory channels requires professional support. – MD of the German Institute for Marketing Why is it important to practice community management If a company decides to participate in what is happening on the Internet and to maintain its own online community it must do so with all due diligence.on the Internet is expect nowadays. But creating a website is no longer enough. On the Internet customers demand at least as much attention as in the analogue world Fans expect quick.
The representation of the company
Responses and frequent interactions. In the best case around the clock. If a company neglects its channels and leaves inquiries or complaints A Complete List Of Unit Phone Numbers from its fans unanswer frustration quickly arises in the fan community and the company loses popularity. do The interactions on these diverse channels must be manag by community managers (CM) and social mia managers. The so-call social mia managers are responsible for building up the reach. The community manager (CM) (German community leader) must be clearly distinguish from this. but is entrust with the support and the conversation with the existing.
What does the community manager
Followers To do this he communicates directly with them on all social mia platforms us by the company. He responds to praise criticism and answers KY Lists questions from the community. He constantly seeks dialogue with the followers and maintains the dialogue through his comments. Certificate course Social Mia Manager. In the world of the fast-pac internet the community manager must always stay up to date. He must always be inform about his target group and current trends. What content is in demand Which platform is in At what point and in what way does the Community Manager have to communicate Who is my customer – The first steps of the community manager A more detail description and definition of the target group serves as a starting point.
